As we come to the close of another year, I want to pause for a moment and simply say thank you. Thank you for the effort you put in when no one is watching. Thank you for the long days, the problem solving, the persistence, and the professionalism you bring to your clients and to … Continue reading Closing the Book on 2025
During last week’s Stronger Together event in Las Vegas, we had the pleasure of listening to a number of very talented speakers. One that stood out for me was the presentation made by a gentleman named Will Guidara. In his book Unreasonable Hospitality, Will tells a story that completely shifted his perspective on what it … Continue reading Unreasonable Hospitality
We’ve entered the final 60 days of the year. A stretch that always seems to arrive faster than expected. It’s a natural time to reflect on how far we’ve come and to look ahead at how we want to finish. This is the season where reflection meets action. It’s the time to pause long enough … Continue reading Joy in the Journey
Friendship is one of life’s greatest treasures. It is more valuable than wealth or status, because without true friends, life feels empty and unbalanced. Friends bring us connection, perspective, and joy, and they remind us that success means very little if it is lived in isolation. Think about it: in a world of billions of … Continue reading The Treasure of Friendship
Most who know me know that I am committed to the details. It’s in my DNA, something instilled in me early on by my father. As a business operator, you always need to keep your eye on the big picture. You must be alert to opportunities, aware of potential threats, and able to set a … Continue reading The Power of Details
What does it mean to take pride in your work?It’s not about showing off or proving something to others. It’s that subtle balance between humility and confidence. It’s the kind of work you do when no one’s looking. It’s striving for quality, not because your customer, manager, or colleagues will notice, but because it’s simply … Continue reading Taking Pride in Your Work
Over the past few months, we’ve come together in our regional meetings, not just to talk about market updates or sales strategies, but to talk about who we are and who we want to be as a company. These conversations have reminded me of something important: a great organization isn’t built solely on contracts, closings, or commission checks. It’s … Continue reading Living the Four Pillars
We’ve all heard the phrase, “I don’t work harder, I work smarter.” And while there’s merit in efficiency and leveraging tools or delegation, I’ll be honest—I think we’re starting to misuse that mantra. Working smart has its place. It helps streamline tasks, manage time, and avoid burnout. But let’s be clear: there is no substitute for hard work. … Continue reading The Power of a Hard Day’s Work
One of the most important mindset shifts a high-performing organization can make is replacing the word they with we. “They should fix this.”“They didn’t tell me.”“They need to be better.” Who exactly is they? At Intero, there is no they. There is only we. We are the culture.We are the standard.We are the solution. This mindset has been front and center … Continue reading There is No They – Only We
In our business, we pride ourselves on being skilled negotiators, savvy marketers, and trusted advisors. But above all, we should strive to be honorable professionals. That might sound like an old-fashioned concept—but it never goes out of style. Let me tell you a story that, to me, defines what it means to be honorable. About … Continue reading The Honor in Making it Right
TERRY Talks 