The Gut Check

In sports, they call it a gut check. It’s late in the game. Your legs are heavy. You’re exhausted. You’ve already given everything you thought you had, and somehow, the game is asking you for more. That’s when conditioning takes over. Business has its own version of the fourth quarter. There are times when the … Continue reading The Gut Check

TERRY TALKS – It’s Easy to Be a Critic. It’s Harder to Be a Contributor.

We all have opinions. I certainly do. And over the years, I’ve had to remind myself that having an opinion and adding value aren’t necessarily the same thing. It’s incredibly easy to criticize. We can criticize a decision, a policy, a strategy, a technique, an idea, or the way someone chooses to handle a situation. … Continue reading TERRY TALKS – It’s Easy to Be a Critic. It’s Harder to Be a Contributor.

Victim or Victor?

Conflict has a way of showing up when we least expect it. Sometimes it’s a disagreement with a client. Other times it’s a misunderstanding with a colleague, a challenge with the other agent in a transaction, or an issue with a company we’ve trusted to provide a service. Regardless of where it comes from, conflict … Continue reading Victim or Victor?

The 40% Myth

One of the books I’ve been reading recently is Can’t Hurt Me by David Goggins. While much of the book centers around extraordinary physical challenges, the lesson that resonated with me most had nothing to do with running ultramarathons or becoming a Navy SEAL. It was a simple idea that has stayed with me ever since. Goggins … Continue reading The 40% Myth

The Quiet Difference Makers

Every successful organization has them. They are the people who arrive a little earlier than everyone else. They quietly solve problems before anyone even realizes there was a problem. They answer questions, calm frustrations, fix mistakes that weren’t even theirs, and somehow manage to make everyone else’s job just a little bit easier. Ironically, they … Continue reading The Quiet Difference Makers