The Gut Check

In sports, they call it a gut check. It’s late in the game. Your legs are heavy. You’re exhausted. You’ve already given everything you thought you had, and somehow, the game is asking you for more. That’s when conditioning takes over. Business has its own version of the fourth quarter. There are times when the … Continue reading The Gut Check

TERRY TALKS – It’s Easy to Be a Critic. It’s Harder to Be a Contributor.

We all have opinions. I certainly do. And over the years, I’ve had to remind myself that having an opinion and adding value aren’t necessarily the same thing. It’s incredibly easy to criticize. We can criticize a decision, a policy, a strategy, a technique, an idea, or the way someone chooses to handle a situation. … Continue reading TERRY TALKS – It’s Easy to Be a Critic. It’s Harder to Be a Contributor.

Victim or Victor?

Conflict has a way of showing up when we least expect it. Sometimes it’s a disagreement with a client. Other times it’s a misunderstanding with a colleague, a challenge with the other agent in a transaction, or an issue with a company we’ve trusted to provide a service. Regardless of where it comes from, conflict … Continue reading Victim or Victor?